Collaborative Futures: Feeling Financial Health in 2028 explores the future role of banks, and how they can work towards experiential financial services which focus on the health and wellbeing of their customers.
This year’s brief placed a focus on the recent changes in the domains of both finance and health, and how these changes are transforming our relationships with money and financial services.
A collaboration between Glasgow School of Art MEDes students, recent MDes graduates and a well know Scottish bank, the project explored the current values of customers and translated their existing behaviours into emerging forms of future customer experiences in the context of the UK in 2028.
With a particular interest in the themes of home-making, housing and living environments I wanted to use this postgraduate thesis research project to explore the current housing market in Scotland and use research led, practice based design to encourage people to question why we still live within the social constructs set out by generations before us. I was interested to see how, by embracing new trends in technology, I could reframe learnt ideologies and attempt to introduce more inclusive and creative alternatives.
Rent Visible critiques the existing framework which makes up the private renting sector and explores ways in which new technological and social trends could help create more transparency, and through shared knowledge and experiences allow tenants to gain more control.
By having more visibility and easier communication Rent Visible will encourage healthier tenant and landlord relationships as well as helping to maintain the standards of rented properties and therefore the quality of living for private renters.
What is a home in the 21st Century?
When building and renting houses, people need more than just a roof over their head to be able to call it home. Creating ways in which inhabitants can connect emotionally and feel a sense of safety and belonging is fundamental to creating prosperous communities.
This was a research project looking into the emotional connection people have with the places they call ‘home’. In my opinion, creating a home we can relate to is less about the physical space, but instead the objects, experiences and emotions which fill it.
I conducted a series of reflective experiments drawing from: desk research; interviews; surveys; theme identification; and statistical and comparative analysis. This allowed me to place myself, as a designer, in the forefront of my research.
Through adopting experience based, active learning I have adapted a way to approach projects, allowing me to gain more complex insights to the topics I am questioning.
NHS 24 Breathing Space
The context of this live brief: To explore the telehealth and telecare services within NHS 24.
As is stands, the organisation provides a range of online services, from a health cyclopaedia to one to one web consultations. However, the user experience is overwhelming and information relatively limited.
One service within NHS 24 is Breathing Space - an out of hours, first stop service dealing with those suffering from mental ill-health. There is however a technological gap in the current Breathing Space service for young people who are not comfortable in talking about their emotions.
Using advanced technologies such as Artificial Intelligence to support human interaction, this project explored how to introduce a multi-channel communication service to extend the Breathing Space platform. This was with the intention to allow Breathing Space to be accessed by more people without adding more strain to the current front end phone line service.
The Nordic Collective
As part of my masters in Design Innovation, this project saw me exploring Scottish Soft Power within the sub-context of Nordicity.
Being disenfranchised from the powers of Westminster, and forcibly removed from the European Union, Scotland must seek out a new union and look at new ways of being a global player.
There is room and need to branch away from purely political and economic discourse and explore cultural routes to foster international relationships. Scotland is a nation that puts its people and their needs first, consistently looking to move towards a better future. It is a historically pioneering nation that has the opportunity to create and lead a new cultural model with limitless potential.
Through interactive booths placed in designated locations within the Nordic Collective, cultural exchange and collaboration would be instigated. Information shared in these booths, as well as more specific research and collaborations, would be fed into an online archive facilitated by conversational artificial intelligence. Information gathered could then be used to bring about discussion and attempt to influence social and cultural change.
Through the Nordic Collective, we could foster a new era of citizen led co-operation, which will brand Scotland as a forward thinking nation and celebrate its newly found identity through collaboration with its Nordic neighbours.
Photographing my community
For this explorative photography project I distributed disposable cameras to service users at a night shelter in north London. By involving these people, who were directly affected by homelessness, I attempted to gather an honest collection of visual data. The results were raw and very personal but, beautifully portrayed the intricacy of these people’s lives.
All photographs shown are by the participants involved in this project - I can not take credit. I have blurred out faces to respect anonymity.
I have had a long lasting working relationship with Pinterest. Working with their events and marketing teams in the UK, France and Australia. As a designer it has been extremely rewarding producing playful digital and print based designs which tie in with their well known, bold identity.
The Lyric, Hammersmith
The Lyric, Hammersmith is more than just a theatre. The charity prides itself with the engagement work they undertake within their local community.
In 2017 I was asked to design the identity and promotional material for ‘Lyric Fest’ - their star filled fundraising gala.
The Arts Society
“The Arts Society is a leading arts education charity with a global network of 385 local Societies, which bring people together through a shared curiosity for the arts.”
In 2017 The Arts Society went through a re-brand. Since then I have been working with them to create eye catching material, to promote their work and events, and which reflects this new energetic identity.
As Retail Display Designer and Project Manager at French Connection, I designed and produced the interior and window displays for over 60 stores internationally - working with Visual Merchandising teams across the world. Responsibilities also included creating eye-catching Point-of-sale graphics and large format advertisements.
Daily tasks included liaising with heads of departments and external contractors. I supported the Head of Creative - taking many administrative duties off his hands and shadowing him in weekly meetings. I also managed the seasonal display budget.